Privacy Policy

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This privacy policy outlines the privacy practices of Waypoint Creative Graphic Design (“Company,” “we,” or “us”) and governs your access to and use of designwithwaypoint.com. It has been compiled to better serve those who are concerned with how their Personal Information is being used by Waypoint Creative Graphic Design.

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personal Information. Our privacy practices are based on the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”)

By using the Website, you accept and agree to be bound and abide by the privacy policy. if you do not want to agree to the privacy policy, you must not access or use designwithwaypoint.com

Why We Collect Your Personal Information

Waypoint Creative Graphic Design collects personal information in order to provide graphic design & visual branding products and services to you.

We collect your information to record and support your participation in the activities you participate in on designwithwaypoint.com. We collect information from you when you:

• register on our site,
• request a quote or consultation,
• subscribe to a newsletter,
• respond to a survey,
• fill out a form,
• download an asset, or
• enter information on our site

We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services.

How do we collect personal information?

We collect personal information only by lawful and fair means, and only collect personal information that is reasonably necessary for the legitimate purposes identified and for which consent has been obtained.

Information You Provide To Us.

The Website provides various places for users to provide information. We collect information that users provide by:

• filling out forms on the Website,
• communicating with us via contact forms,
• responding to surveys,
• search queries on our search feature,
• providing comments or other feedback, and
• providing information when ordering a product or service via the Website

We use the information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.

Information We Collect Through Automatic Tracking Technology

The Website may employ automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your:

•  location,
•  your traffic pattern through our Website,
•  any communications between your computer and our Website
•  the type of computer you use,
•  your Internet connection,
•  your IP address,
•  your operating system, and
•  your browser type.

The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Use of Cookies And Pixels

Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include:

•  the date and time of visits,
•  the pages viewed,
•  time spent at our site,
•  websites visited just before and just after our own,
•  your IP address.

We reserve the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third Party Use Of Cookies

Some content or applications, including advertisements, on the Website, are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.

Email Policies

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as required by law.

All e-mails sent by us will be in compliance with the Canadian Anti-Spam Legislation (“CASL”), including clearly stating who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How do we use your information?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and Waypoint Creative Graphic Design, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

From time-to-time, we may use the information you provide to us to make you offers to purchase products and services provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Using Your Information

We may use the information we collect from you in the following ways:

• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To carry out any contract between you and Waypoint Creative Graphic Design
• To administer contests, promotions, surveys or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone inquiries)

From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.

Third-party links

These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We will not share links to third-party sites that we ourselves do not use. If you have any feedback regarding third-party links on our site, please let us know.

Disclosure of Information

As a general rule, we do not sell, rent, lease or otherwise transfer any personal information we collect to outside parties.

We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.

We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.

We may disclose information when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

Security Measures

We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Our site uses SSL Certificates to encrypt the connection between our server and visitors to safeguard your personal information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers in which we store personal information are kept in a secure environment. In communicating with us, you should be aware that e-mail is not a fully secure medium.

Updating Information and Correcting Errors

Since we use your personal information to provide graphic design and visual branding products and services to you, it is important that the information be accurate and up-to-date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.

Access to Personal Information

We will respond promptly to any request for access to your personal information. We will not respond to requests for access to personal information that are frivolous, vexatious or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.

Questions, concerns or requests for access

If you have any questions or concerns regarding our Privacy Policy, please contact:

Stacy Fredericks
stacy@designwithwaypoint.com
1-902-329-3759

Effective: January 2018[/vc_column_text][/vc_column][/vc_row]